Returns & Exchanges
At Zavya, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return and exchange policy on all eligible items. If your order doesn't meet your expectations, our dedicated team is here to ensure a smooth resolution.
Initiate Your Request
Log into your Zavya account and navigate to the 'Order History' section to select the items you wish to return and submit your request.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing