Frequently Asked Questions
Everything you need to know about shopping with Zavya
How long does shipping typically take?
Standard shipping usually takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products covered by a warranty?
Yes, all Zavya products come with a standard one-year manufacturer's warranty that covers defects in materials and workmanship under normal use.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 2 hours of placement. After this window, the order has likely entered our fulfillment process and cannot be changed.